Spam Facts
- 60 billion e-mails are sent daily
- 90% of all email is spam
- 64% of spam servers are in Taiwan, 23% are in the US
User Facts
- The average business user receives 25 email messages per day; increasing 10% per year
- The average business user spends 2.6 hours per day reading and responding to email
- 38% of employees have sent an e-mail without the required attachment
- 34.1% of users open an e-mail by 5 pm
- It takes 77 minutes a week for an employee to manage their mailbox, such as cleaning out old messages and filing old messages or attachments
- It takes 27 minutes for a user to delete or archive enough messages in order to be able to use the e-mail system again after hitting a “quota limit”
- It takes 8.2 minutes for a user to find an email that is older than two weeks
Email Marketing Facts
- E-mail click through ratio is best on Wednesdays, reaching 3.9%
- 60% of business correspondence has grammar or spelling errors
Age Facts
- 75% of adults prefer e-mail to IM, 75% of teens prefer IM to e-mail
- Less than one-fifth of teenagers use e-mail for communication
Extremely Scary Facts
- 60% of an organisations intellectual property is in the e-mail system
- The typical user stores more than one-half of his/her critical business information within the confines of the e-mail system
- 38% of US and UK companies monitor and read e-mails written by employees
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